Have questions?

• +How do I get this offer?

  To participate, simply trade-in your old, qualifying license and purchase a new, 3-year subscription to any eligible product or collection of your choice through your participating reseller or the Autodesk Store

  Once you trade-in your perpetual license, you agree to discontinue use of the traded-in license.

• +Which products qualify for the offer?

  When you trade-in your qualifying perpetual license, you can get the offer discount on most Autodesk product subscriptions, including industry collections

  View full offer details and a list of eligible products here.

  You do not need to purchase the same product as the perpetual trade-in license. For example, you can trade-in an old, eligible perpetual license of Autodesk AutoCAD and subscribe to the Autodesk Architecture, Engineering and Construction Industry Collection at the promotional price.

  LT family perpetual licenses can be traded-in only for LT family subscriptions.

• +Do I have to be connected to the internet to use my new subscription?

  You’ll need an internet connection to activate your software the first time you use your new subscription. You can then work offline for up to 30 days, at which point you’ll need to connect to the internet to keep using the software. We’ll remind you before you need to reconnect. Note: An internet connection is typically needed to access cloud services.

• +What do I get with subscription that I don’t have with my old software?

  In addition to access to the latest versions, you also get²:

  • Technical support

  • Previous Version Rights

  • Home Use Rights

  • Global Travel Rights

• +Will all of my files and projects automatically go to “the cloud”?

  You can save all files and projects created with your Autodesk subscription software locally, on your hard drive (or wherever you choose to store them). You retain all of your local data even if you decide to end your subscription.

• +Will I be forced to update my software all the time?

  You can access the latest version of your software and all the latest updates, but you decide if and when you update. As a subscriber, you can even access certain previous versions of your software. For details, refer to Autodesk Subscription Previous Version Rights Eligibility

• +Can I use my software at home or on the road?

  Yes, you can access your software on your home computer and when traveling outside of your home country. There is no form to fill out or process required to enable this benefit.

Still have questions?

Call 1-844-208-9839 (toll-free)
Monday – Friday, 7am – 4pm (PST).